Test a new look for issues

We have changed how issues look by migrating them to a unified framework for work items to better meet the product needs of our Agile Planning offering.

These changes include a new drawer view of issues opened from the issue list or issue board, a new creation workflow for issues and incidents, and a new view for issues.

For more information, see epic 9584 and the blog post First look: The new Agile planning experience in GitLab (June 2024).

New features

The new issues experience includes these improvements:

• Contextual view: When you open an issue from the issue list or board, the issue opens in a drawer without leaving the current page. The drawer provides a complete view of the issue. To view the full page instead, either:
  1. Select View in full page at the top of the drawer.
  2. Open the link in a new tab.
• Issue controls: All issue controls, including confidentiality settings, are now in the top actions menu. This menu stays visible as you scroll through the page.
• Redesigned sidebar: The sidebar is now embedded in the page, similar to merge requests and epics. On smaller screens, the sidebar content appears below the description.
• Parent hierarchy: Above the title, you can view the entire hierarchy this item belongs to. The sidebar also displays the parent work item (previously called “Epic”).
• Change type: You can change between different types of items:
  1. From the top actions menu, select Change type.
  2. Select the new type: Issue, Task, Incident, or Epic. When you change an issue to an epic, the epic is created in the parent group because epics can only exist in groups.
• Development: Merge requests, branches, and feature flags related to this item are shown in a single list.

Toggle the new experience

When you view an issue list or issue detail page, you can manage the new experience:

1. In the upper-right corner, next to the Duo Chat button, look for the New issue look badge.
2. Select the badge to toggle the experience on or off.

Known issues

See the full list of known issues planned to be addressed before general availability.

Feedback

Customers

Customers participating in the pilot program, or who have voluntarily enabled the new experience, can leave feedback in issue 513408.

Internal users

GitLab team members using the new experience should leave feedback in confidential issue https://gitlab.com/gitlab-org/gitlab/-/issues/512715.

Related topics

• Work items development
• Test a new look for epics