GitLab for Slack app

  • Tier: Free, Premium, Ultimate
  • Offering: GitLab.com, GitLab Self-Managed, GitLab Dedicated

For administrator documentation, see GitLab for Slack app administration.

The GitLab for Slack app is a native Slack app that provides slash commands, notifications, and the GitLab Duo integration in your Slack workspace. GitLab links your Slack user with your GitLab user so that any command you run in Slack is run by your linked GitLab user.

Install the GitLab for Slack app

Prerequisites:

The GitLab for Slack app uses granular permissions. Although functionality has not changed, you should reinstall the app.

From the project or group settings

To install the GitLab for Slack app from the project or group settings:

  1. In the top bar, select Search or go to and find your project or group.
  2. In the left sidebar, select Settings > Integrations.
  3. Select GitLab for Slack app.
  4. Select Install GitLab for Slack app. You’re redirected to the Slack confirmation page.
  5. On the Slack confirmation page:
    1. Optional. If you’re signed in to more than one Slack workspace, in the upper right, from the dropdown list, select the workspace you want to install the app in. On GitLab Self-Managed and GitLab Dedicated, an administrator must first enable support for multiple workspaces for the dropdown list to appear.
    2. Select Allow.

When you install the app for a group, the integration is also turned on for all subgroups and projects in the group that don’t already have the integration configured. Subgroups and projects that already have the integration configured are not affected, but can use the inherited settings at any time. For more information, see manage group default settings for a project integration. Each project gets a project-specific alias based on its project path, which you can use in slash commands.

From the Slack App Directory

  • Tier: Free, Premium, Ultimate
  • Offering: GitLab.com

On GitLab.com, you can also install the GitLab for Slack app from the Slack App Directory.

To install the GitLab for Slack app from the Slack App Directory:

  1. Go to the GitLab for Slack page.

  2. Select a GitLab project to link with your Slack workspace. To use GitLab Duo in Slack, select a top-level group instead. You can select a top-level group when:

    • You have the Owner role for the group.
    • The slack_duo_group feature flag is enabled for the group.
    • The group is not archived or scheduled for deletion.
    • The group does not have the GitLab for Slack app yet, of its own or inherited. To change an existing installation, install the app from the group settings.
    • Beta and experimental features are turned on for the group.

    The page lists up to 100 groups. If your group is not listed, install the app from the group settings.

Effect on the Slack notifications integration

The deprecated Slack notifications integration is hidden from the list of integrations in a project’s settings when all of the following are true:

  • The GitLab for Slack app is available on the instance.
  • The project has no Slack notifications integration, including one that is turned off or inherited from a group.
  • No Slack notifications integration exists for the instance.

Hiding affects only the list. Projects that have Slack notifications configured still see it in the list and keep receiving notifications.

Reinstall the GitLab for Slack app

When GitLab releases new features for the GitLab for Slack app, you might have to reinstall the app to use these features.

To reinstall the GitLab for Slack app:

  1. In the top bar, select Search or go to and find your project.
  2. In the left sidebar, select Settings > Integrations.
  3. Select GitLab for Slack app.
  4. Select Install GitLab for Slack app. You’re redirected to the Slack confirmation page.
  5. On the Slack confirmation page:
    1. Optional. If you’re signed in to more than one Slack workspace, in the upper right, from the dropdown list, select the workspace you want to reinstall the app in. On GitLab Self-Managed and GitLab Dedicated, an administrator must first enable support for multiple workspaces for the dropdown list to appear.
    2. Select Allow.

The GitLab for Slack app is updated for all projects that use the integration.

Alternatively, you can configure the integration again.

GitLab Duo

  • Tier: Premium, Ultimate
  • Offering: GitLab.com, GitLab Self-Managed, GitLab Dedicated
  • Status: Experiment

The availability of this feature is controlled by a feature flag. For more information, see the history. This feature is available for testing, but not ready for production use.

If you use multiple Slack installations without Slack Enterprise Grid, Slack rate limits GitLab Duo to 15 conversation objects in each minute. This prevents the integration from functioning because a single invocation requests 50 messages from the channel history to use as context. To avoid rate limits for GitLab Duo in Slack, keep all of your Slack workspaces in a single Enterprise Grid organization.

You can interact with GitLab Duo directly from Slack by mentioning the GitLab bot in any channel or thread where the bot is present. GitLab Duo reads the full conversation thread and recent channel history as context, runs a flow, and posts the result back to the Slack thread.

For example, you can ask GitLab Duo to do the following:

  • Turn a conversation into a GitLab issue.
  • Search for existing issues or merge requests.
  • Summarize a discussion thread.
  • Answer questions about your projects.

Each interaction runs a GitLab Duo Agent session and consumes GitLab Credits. Where the session runs depends on the slack_duo_group feature flag:

  • When the flag is enabled, all sessions from a Slack workspace run in one top-level group, the GitLab Duo group of the workspace. The sessions use the GitLab Duo settings of that group and, on GitLab.com, its GitLab Credits.
  • When the flag is disabled, sessions run on a CI/CD runner, in a workspace project. The project is in the default GitLab Duo namespace of the person who mentions GitLab Duo. If you ask about a project in a different top-level group, GitLab Duo in Slack fails.

In both cases, GitLab Duo acts with the permissions of the person who mentions it.

When mentioned in a channel, the agent reads recent messages from that channel as context for its response. Messages posted after the one it is responding to are not included. After users interact with GitLab Duo, it creates an agent session that is visible only to the person who invoked it.

When you mention the GitLab bot in a thread, the full conversation content (including messages from all participants) is sent to a large language model (LLM) to generate a response. Do not share sensitive information in threads where you mention GitLab Duo.

Prerequisites

  • Link a Slack account to your GitLab account. If your accounts are not linked, GitLab sends you a message with a link to authorize the connection on first mention.
  • Add the GitLab bot to the Slack channel where you want to use it.
  • For existing installations, reinstall the GitLab for Slack app to grant the additional permissions required for GitLab Duo.

When the slack_duo_group feature flag is enabled, you also need the following:

  • An Owner of a top-level group, or an administrator on GitLab Self-Managed, must choose the GitLab Duo group of the Slack workspace.
  • In the GitLab Duo group, turn on GitLab Duo and the GitLab Duo Agent Platform.
  • Turn on beta and experimental features in the GitLab Duo group on GitLab.com, or for the instance on GitLab Self-Managed.
  • You must have at least the Developer role for the GitLab Duo group.
  • If the subscription has a GitLab Duo add-on with seats, you must have an assigned seat. On GitLab.com, the subscription of the GitLab Duo group applies. On GitLab Self-Managed, the subscription of the instance applies.

When the slack_duo_group feature flag is disabled, you also need the following:

Choose where GitLab Duo runs

The availability of this feature is controlled by a feature flag. For more information, see the history.

Each Slack workspace runs GitLab Duo in one top-level group, the GitLab Duo group of the workspace. Until a group is chosen, GitLab Duo is off for the workspace. When someone mentions GitLab Duo, the reply says who can turn it on.

The first top-level group that installs the GitLab for Slack app becomes the GitLab Duo group. This happens only if the Slack workspace does not have a GitLab Duo group yet. Installing the app on a subgroup or project does not choose a GitLab Duo group. Reinstalling the app never moves GitLab Duo to another group.

Turn GitLab Duo on or off for a Slack workspace

Prerequisites:

  • You must have the Owner role for the top-level group.
  • The Slack workspace must be connected to the group. To connect it, install the GitLab for Slack app on the group.

To turn GitLab Duo on or off for a Slack workspace:

  1. In the top bar, select Search or go to and find your top-level group.
  2. In the left sidebar, select Settings > Integrations.
  3. Select GitLab for Slack app.
  4. In the GitLab Duo section, turn the toggle for the Slack workspace on or off. To turn GitLab Duo off, select Turn off GitLab Duo to confirm.

If GitLab Duo cannot answer in Slack, the section lists the settings to fix in the group.

Turning off GitLab Duo affects only new mentions in Slack. Sessions that already run continue, and GitLab Duo in GitLab is not affected.

A Slack workspace has only one GitLab Duo group. If another group already runs GitLab Duo for the workspace, the GitLab Duo section says so. The section names that group only if you can view it. To move GitLab Duo to your group, an Owner of the other group must turn it off first.

GitLab Duo turns off for the Slack workspace when the GitLab Duo group:

  • Is archived or scheduled for deletion.
  • Is transferred and is no longer a top-level group.
  • No longer has an installation of the GitLab for Slack app for the workspace, in the group or in any of its subgroups or projects.

The GitLab for Slack app settings of subgroups and projects show where GitLab Duo runs for their Slack workspace, and who can change it. Notification and slash command settings are not affected.

Choose the GitLab Duo group of the instance workspace

  • Offering: GitLab Self-Managed

When an administrator installs the GitLab for Slack app for the instance, only an administrator chooses the GitLab Duo group of that Slack workspace. Installing the app on a group does not choose the GitLab Duo group of that Slack workspace.

Prerequisites:

  • You must be an administrator.

To choose the GitLab Duo group of the Slack workspace installed for the instance:

  1. In the upper-right corner, select Admin.
  2. In the left sidebar, select Settings > Integrations.
  3. Select GitLab for Slack app.
  4. In the GitLab Duo section, from the Choose a top-level group dropdown list, select a group.
  5. Select Turn on GitLab Duo.

To move GitLab Duo to another group, select the other group, then select Move GitLab Duo. To turn GitLab Duo off, select Turn off GitLab Duo, then select Turn off GitLab Duo again to confirm.

Use GitLab Duo in Slack

To use GitLab Duo in Slack:

  1. Invite the app to a channel with /invite @GitLab.
  2. In the Slack channel or in a thread in the channel, type @GitLab followed by your request (for example, @GitLab create an issue to track this bug).
  3. The first time you type @GitLab, GitLab sends you a message with a link to connect your Slack and GitLab accounts.
  4. GitLab Duo acknowledges your request and starts working on the task.
  5. When the task is complete, GitLab Duo posts a threaded reply with the result.

If an error occurs, GitLab Duo reacts to your message with a locked padlock emoji and sends you a message with details about the issue. This message is visible only to you.

To leave feedback on this feature’s performance, use the thumbs up or thumbs down on any response.

GitLab Duo in Slack works in the following places:

  • Public and private channels where the agent is a member of the channel. Mention @GitLab to start.
  • Group direct messages that include the agent. Mention @GitLab to start.
  • One-to-one direct messages with the agent, including when you open the agent from the Slack top bar.

GitLab Duo does not run in channels or direct messages shared with external organizations through Slack Connect. An answer in these conversations could show people outside your organization content that only you can access.

In direct messages, GitLab Duo uses the earlier messages in the conversation as context.

Direct messages require the assistant:write, im:history, and mpim:history permissions. If the GitLab for Slack app was installed before these permissions were added, you must reinstall the app before GitLab Duo responds in these places.

Workspace project

When the slack_duo_group feature flag is enabled, sessions run in the GitLab Duo group and no workspace project is created.

When the flag is disabled, GitLab creates a workspace project called duo-workspace the first time you use GitLab Duo from Slack. The project is in your default GitLab Duo namespace and is the execution environment for flows triggered from Slack.

You can customize the agent behavior in the workspace project. For more information, see Developer Flow.

GitLab for Slack app permissions

GitLab Duo requires the following additional GitLab for Slack app permissions:

ScopePurpose
app_mentions:readReceives events when users mention the bot in a channel.
assistant:writeMarks the app as an agent that appears in the Slack top bar and shows a status while it works.
channels:historyReads conversation history in public channels to provide thread and channel context to the agent.
groups:historyReads conversation history in private channels to provide thread and channel context to the agent.
im:historyReads conversation history in direct messages with the agent.
mpim:historyReads conversation history in group direct messages that include the agent.
reactions:writeAdds emoji reactions to messages to indicate agent lifecycle status.

New installations receive the permissions that are available for your GitLab instance automatically. The assistant:write, im:history, and mpim:history permissions are available only when the slack_duo_agent_app feature flag is enabled. For more information, see the history. Existing installations receive new permissions only after you reinstall the GitLab for Slack app.

Slash commands

You can use slash commands to run common GitLab operations.

For the GitLab for Slack app:

  • You must authorize your Slack user when you run your first slash command.
  • You can replace <project> with a project full path or create a project alias for slash commands.

If you use Mattermost slash commands instead:

  • Replace /gitlab with the trigger name you’ve configured for these integrations.
  • Remove <project>.

The following slash commands are available for GitLab:

CommandDescription
/gitlab helpShows all available slash commands.
/gitlab <project> issue show <id>Shows the issue with the ID <id>.
/gitlab <project> issue new <title> Shift+Enter <description>Creates an issue with the title <title> and description <description>.
/gitlab <project> issue search <query>Shows up to five issues that match <query>.
/gitlab <project> issue move <id> to <project>Moves the issue with the ID <id> to <project>.
/gitlab <project> issue close <id>Closes the issue with the ID <id>.
/gitlab <project> issue comment <id> Shift+Enter <comment>Adds a comment with the comment body <comment> to the issue with the ID <id>.
/gitlab <project> deploy <from> to <to>Deploys from the <from> environment to the <to> environment.
/gitlab <project> run <job name> <arguments>Executes the ChatOps job <job name> on the default branch.
/gitlab incident declareOpens a dialog to create an incident from Slack.

deploy command

To deploy to an environment, GitLab tries to find a manual deployment action in the pipeline.

If only one deployment action is defined for an environment, that action is triggered. If more than one deployment action is defined, GitLab tries to find an action name that matches the environment name.

The command returns an error if GitLab cannot find a matching deployment action.

Create a project alias

In the GitLab for Slack app, slash commands use a project full path by default. You can use a project alias instead.

To create a project alias for slash commands in the GitLab for Slack app:

  1. In the top bar, select Search or go to and find your project.
  2. In the left sidebar, select Settings > Integrations.
  3. Select GitLab for Slack app.
  4. Next to the project path or alias, select Edit.
  5. Enter the new alias and select Save changes.

If an alias collision occurs in a Slack workspace (for example, multiple projects or groups attempt to use the same alias), GitLab automatically assigns a fallback alias in the following format:

  • For projects: p-<project_id> (for example, p-12345)
  • For groups: g-<group_id> (for example, g-67890)

You can use these fallback aliases in slash commands when the preferred alias is unavailable.

Slack notifications

You can receive notifications to Slack channels for certain GitLab events.

Configure notifications

To configure Slack notifications:

  1. In the top bar, select Search or go to and find your project.

  2. In the left sidebar, select Settings > Integrations.

  3. Select GitLab for Slack app.

  4. In the Trigger section:

    • Select the checkbox for each GitLab event you want to receive notifications for in Slack.

    • For each checkbox you select, enter the names of the Slack channels you want to receive notifications. You can enter up to 10 channel names separated by commas (for example, #channel-one, #channel-two).

      If the Slack channel is private, you must add the GitLab for Slack app to the channel.

  5. Optional. In the Notification settings section:

    • Select the Notify only broken pipelines checkbox to receive notifications for failed pipelines only.

    • Select the Notify only when status changes checkbox to receive notifications only when the pipeline status for the ref changes.

    • From the Branches for which notifications are to be sent dropdown list, select the branches you want to receive notifications for.

      Notifications are also sent for pipelines triggered by tags created from these branches.

      Notifications for vulnerabilities are only triggered by the default branch, regardless of the selected branches. For more details, see issue 469373.

    • For Labels to be notified, enter any or all of the labels a GitLab issue, merge request, or comment must have to receive notifications for. Leave blank to receive notifications for all events.

  6. Optional. Select Test settings.

  7. Select Save changes.

Receive notifications to a private channel

To receive notifications to a private Slack channel, you must add the GitLab for Slack app to the channel:

  1. Mention the app in the channel by entering @GitLab.
  2. Select Add to Channel.

Notification events

The following GitLab events can trigger notifications in Slack:

EventDescription
PushA push is made to the repository.
IssueA work item is created, closed, or reopened.
Confidential issueA confidential work item is created, closed, or reopened.
Merge requestA merge request is created, merged, approved, closed, or reopened.
NoteA comment is added.
Confidential noteAn internal note or comment on a confidential work item is added.
Tag pushA tag is pushed to the repository or removed.
PipelineA pipeline status changes.
Wiki pageA wiki page is created or updated.
DeploymentA deployment is started or finished.
Group mention in publicA group is mentioned in a public channel.
Group mention in privateA group is mentioned in a private channel.
IncidentAn incident is created, closed, or reopened.
VulnerabilityA new, unique vulnerability is recorded on the default branch.
AlertA new, unique alert is recorded.

Trigger notifications for group mentions

To trigger a notification event for a group mention, use @<group_name> in:

  • Issue and merge request descriptions
  • Comments on issues, merge requests, and commits