Troubleshooting a GitLab installation
- Tier: Free, Premium, Ultimate
- Offering: GitLab Self-Managed
This page documents a collection of resources to help you troubleshoot a GitLab installation.
This list is not necessarily comprehensive. If you don’t find what you’re looking for in this list, you should search the documentation.
Troubleshooting guides
Some feature documentation pages also have a troubleshooting section at the end that you can check for feature-specific help, including helpful Rails commands.
If you need a testing environment to troubleshoot, see the apps for a testing environment.
Support team troubleshooting info
The GitLab Support Team has collected a lot of information about troubleshooting GitLab. The following documents are used by the Support Team or by customers with direct guidance from a Support Team member. GitLab administrators may find the information useful for troubleshooting. However, if you are experiencing trouble with your GitLab instance, you should check your support options before referring to these documents.
The commands in the following documentation might result in data loss or other damage to a GitLab instance. They should be used only by experienced administrators who are aware of the risks.
Docs
Edit this page to fix an error or add an improvement in a merge request.
Create an issue to suggest an improvement to this page.
Product
Create an issue if there's something you don't like about this feature.
Propose functionality by submitting a feature request.
Feature availability and product trials
View pricing to see all GitLab tiers and features, or to upgrade.
Try GitLab for free with access to all features for 30 days.
Get help
If you didn't find what you were looking for, search the docs.
If you want help with something specific and could use community support, post on the GitLab forum.
For problems setting up or using this feature (depending on your GitLab subscription).
Request support