- Check cluster health
- Praefect errors in logs
- Praefect database experiencing high CPU load
- Determine primary Gitaly node
- View repository metadata
- Check that repositories are in sync
- Relation does not exist errors
- Requests fail with ‘repository scoped: invalid Repository’ errors
- Gitaly Cluster performance issues on cloud platforms
gitlab-ctl reconfigure
fails with a Praefect configuration error- Common replication errors
Troubleshooting Gitaly Cluster
Refer to the information below when troubleshooting Gitaly Cluster (Praefect). For information on troubleshooting Gitaly, see Troubleshooting Gitaly.
Check cluster health
The check
Praefect sub-command runs a series of checks to determine the health of the Gitaly Cluster.
gitlab-ctl praefect check
The following sections describe the checks that are run.
Praefect migrations
Because Database migrations must be up to date for Praefect to work correctly, checks if Praefect migrations are up to date.
If this check fails:
- See the
schema_migrations
table in the database to see which migrations have run. - Run
praefect sql-migrate
to bring the migrations up to date.
Node connectivity and disk access
Checks if Praefect can reach all of its Gitaly nodes, and if each Gitaly node has read and write access to all of its storages.
If this check fails:
- Confirm the network addresses and tokens are set up correctly:
- In the Praefect configuration.
- In each Gitaly node’s configuration.
- On the Gitaly nodes, check that the
gitaly
process being run asgit
. There might be a permissions issue that is preventing Gitaly from accessing its storage directories. - Confirm that there are no issues with the network that connects Praefect to Gitaly nodes.
Database read and write access
Checks if Praefect can read from and write to the database.
If this check fails:
-
See if the Praefect database is in recovery mode. In recovery mode, tables may be read only. To check, run:
select pg_is_in_recovery()
- Confirm that the user that Praefect uses to connect to PostgreSQL has read and write access to the database.
-
See if the database has been placed into read-only mode. To check, run:
show default_transaction_read_only
Inaccessible repositories
Checks how many repositories are inaccessible because they are missing a primary assignment, or their primary is unavailable.
If this check fails:
- See if any Gitaly nodes are down. Run
praefect ping-nodes
to check. - Check if there is a high load on the Praefect database. If the Praefect database is slow to respond, it can lead health checks failing to persist to the database, leading Praefect to think nodes are unhealthy.
Check clock synchronization
Authentication between Praefect and the Gitaly servers requires the server times to be in sync so the token check succeeds.
This check helps identify the root cause of permission denied
errors being logged by Praefect.
For offline environments where access to public pool.ntp.org
servers is not possible, the Praefect check
sub-command fails this
check with an error message similar to:
checking with NTP service at and allowed clock drift 60000ms [correlation_id: <XXX>]
Failed (fatal) error: gitaly node at tcp://[gitlab.example-instance.com]:8075: rpc error: code = DeadlineExceeded desc = context deadline exceeded
To resolve this issue, set an environment variable on all Praefect servers to point to an accessible internal NTP server. For example:
export NTP_HOST=ntp.example.com
Praefect errors in logs
If you receive an error, check /var/log/gitlab/gitlab-rails/production.log
.
Here are common errors and potential causes:
- 500 response code
-
ActionView::Template::Error (7:permission denied)
-
praefect['configuration'][:auth][:token]
andgitlab_rails['gitaly_token']
do not match on the GitLab server. -
git_data_dirs
storage configuration is missing on the Sidekiq server.
-
-
Unable to save project. Error: 7:permission denied
- Secret token in
praefect['configuration'][:virtual_storage]
on GitLab server does not match the value ingitaly['auth_token']
on one or more Gitaly servers.
- Secret token in
-
- 503 response code
-
GRPC::Unavailable (14:failed to connect to all addresses)
- GitLab was unable to reach Praefect.
-
GRPC::Unavailable (14:all SubCons are in TransientFailure...)
- Praefect cannot reach one or more of its child Gitaly nodes. Try running the Praefect connection checker to diagnose.
-
Praefect database experiencing high CPU load
Some common reasons for the Praefect database to experience elevated CPU usage include:
- Prometheus metrics scrapes running an expensive query. Set
praefect['configuration'][:prometheus_exclude_database_from_default_metrics] = true
ingitlab.rb
. - Read distribution caching is disabled, increasing the number of queries made to the database when user traffic is high. Ensure read distribution caching is enabled.
Determine primary Gitaly node
To determine the primary node of a repository, use the praefect metadata
subcommand.
View repository metadata
Gitaly Cluster maintains a metadata database about the repositories stored on the cluster. Use the praefect metadata
subcommand
to inspect the metadata for troubleshooting.
You can retrieve a repository’s metadata by its Praefect-assigned repository ID:
sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml metadata -repository-id <repository-id>
When the physical path on the physical storage starts with @cluster
, you can
find the repository ID in the physical path.
You can also retrieve a repository’s metadata by its virtual storage and relative path:
sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml metadata -virtual-storage <virtual-storage> -relative-path <relative-path>
Examples
To retrieve the metadata for a repository with a Praefect-assigned repository ID of 1:
sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml metadata -repository-id 1
To retrieve the metadata for a repository with virtual storage default
and relative path @hashed/b1/7e/b17ef6d19c7a5b1ee83b907c595526dcb1eb06db8227d650d5dda0a9f4ce8cd9.git
:
sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml metadata -virtual-storage default -relative-path @hashed/b1/7e/b17ef6d19c7a5b1ee83b907c595526dcb1eb06db8227d650d5dda0a9f4ce8cd9.git
Either of these examples retrieve the following metadata for an example repository:
Repository ID: 54771
Virtual Storage: "default"
Relative Path: "@hashed/b1/7e/b17ef6d19c7a5b1ee83b907c595526dcb1eb06db8227d650d5dda0a9f4ce8cd9.git"
Replica Path: "@hashed/b1/7e/b17ef6d19c7a5b1ee83b907c595526dcb1eb06db8227d650d5dda0a9f4ce8cd9.git"
Primary: "gitaly-1"
Generation: 1
Replicas:
- Storage: "gitaly-1"
Assigned: true
Generation: 1, fully up to date
Healthy: true
Valid Primary: true
Verified At: 2021-04-01 10:04:20 +0000 UTC
- Storage: "gitaly-2"
Assigned: true
Generation: 0, behind by 1 changes
Healthy: true
Valid Primary: false
Verified At: unverified
- Storage: "gitaly-3"
Assigned: true
Generation: replica not yet created
Healthy: false
Valid Primary: false
Verified At: unverified
Available metadata
The metadata retrieved by praefect metadata
includes the fields in the following tables.
Field | Description |
---|---|
Repository ID
| Permanent unique ID assigned to the repository by Praefect. Different to the ID GitLab uses for repositories. |
Virtual Storage
| Name of the virtual storage the repository is stored in. |
Relative Path
| Repository’s path in the virtual storage. |
Replica Path
| Where on the Gitaly node’s disk the repository’s replicas are stored. |
Primary
| Current primary of the repository. |
Generation
| Used by Praefect to track repository changes. Each write in the repository increments the repository’s generation. |
Replicas
| A list of replicas that exist or are expected to exist. |
For each replica, the following metadata is available:
Replicas Field
| Description |
---|---|
Storage
| Name of the Gitaly storage that contains the replica. |
Assigned
| Indicates whether the replica is expected to exist in the storage. Can be false if a Gitaly node is removed from the cluster or if the storage contains an extra copy after the repository’s replication factor was decreased.
|
Generation
| Latest confirmed generation of the replica. It indicates: - The replica is fully up to date if the generation matches the repository’s generation. - The replica is outdated if the replica’s generation is less than the repository’s generation. - replica not yet created if the replica does not yet exist at all on the storage.
|
Healthy
| Indicates whether the Gitaly node that is hosting this replica is considered healthy by the consensus of Praefect nodes. |
Valid Primary
| Indicates whether the replica is fit to serve as the primary node. If the repository’s primary is not a valid primary, a failover occurs on the next write to the repository if there is another replica that is a valid primary. A replica is a valid primary if: - It is stored on a healthy Gitaly node. - It is fully up to date. - It is not targeted by a pending deletion job from decreasing replication factor. - It is assigned. |
Verified At
| Indicates last successful verification of the replica by the verification worker. If the replica has not yet been verified, unverified is displayed in place of the last successful verification time. Introduced in GitLab 15.0.
|
Command fails with ‘repository not found’
If the supplied value for -virtual-storage
is incorrect, the command returns the following error:
get metadata: rpc error: code = NotFound desc = repository not found
The documented examples specify -virtual-storage default
. Check the Praefect server setting praefect['configuration'][:virtual_storage]
in /etc/gitlab/gitlab.rb
.
Check that repositories are in sync
Is some cases the Praefect database can get out of sync with the underlying Gitaly nodes. To check that
a given repository is fully synced on all nodes, run the gitlab:praefect:replicas
Rake task on your Rails node.
This Rake task checksums the repository on all Gitaly nodes.
The Praefect dataloss
command only checks the state of the repository in the Praefect database, and cannot
be relied to detect sync problems in this scenario.
dataloss
command shows @failed-geo-sync
repositories as out of sync
@failed-geo-sync
is a legacy path that was used on GitLab 16.1 and earlier by Geo when project synchronization failed and has been
deprecated.
On GitLab 16.2 and later, you can safely delete this path. The @failed-geo-sync
directories are located under the repository path on the Gitaly nodes.
Relation does not exist errors
By default Praefect database tables are created automatically by gitlab-ctl reconfigure
task.
However, the Praefect database tables are not created on initial reconfigure and can throw errors that relations do not exist if either:
- The
gitlab-ctl reconfigure
command isn’t executed. - Errors occur during the execution.
For example:
ERROR: relation "node_status" does not exist at character 13
ERROR: relation "replication_queue_lock" does not exist at character 40
-
This error:
{"level":"error","msg":"Error updating node: pq: relation \"node_status\" does not exist","pid":210882,"praefectName":"gitlab1x4m:0.0.0.0:2305","time":"2021-04-01T19:26:19.473Z","virtual_storage":"praefect-cluster-1"}
To solve this, the database schema migration can be done using sql-migrate
sub-command of
the praefect
command:
$ sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml sql-migrate
praefect sql-migrate: OK (applied 21 migrations)
Requests fail with ‘repository scoped: invalid Repository’ errors
This indicates that the virtual storage name used in the
Praefect configuration does not match the storage name used in
gitaly['configuration'][:storage][<index>][:name]
setting for GitLab.
Resolve this by matching the virtual storage names used in Praefect and GitLab configuration.
Gitaly Cluster performance issues on cloud platforms
Praefect does not require a lot of CPU or memory, and can run on small virtual machines. Cloud services may place other limits on the resources that small VMs can use, such as disk IO and network traffic.
Praefect nodes generate a lot of network traffic. The following symptoms can be observed if their network bandwidth has been throttled by the cloud service:
- Poor performance of Git operations.
- High network latency.
- High memory use by Praefect.
Possible solutions:
- Provision larger VMs to gain access to larger network traffic allowances.
- Use your cloud service’s monitoring and logging to check that the Praefect nodes are not exhausting their traffic allowances.
gitlab-ctl reconfigure
fails with a Praefect configuration error
If gitlab-ctl reconfigure
fails, you might see this error:
STDOUT: praefect: configuration error: error reading config file: toml: cannot store TOML string into a Go int
This error occurs when praefect['database_port']
or praefect['database_direct_port']
are configured as a string instead of an integer.
Common replication errors
The following are some common replication errors with possible solutions.
Lock file exists
Lock files are used to prevent multiple updates to the same ref. Sometimes lock files become stale, and replication fails with the error error: cannot lock ref
.
To clear stale *.lock
files, you can trigger OptimizeRepositoryRequest
on the Rails console:
p = Project.find <Project ID>
client = Gitlab::GitalyClient::RepositoryService.new(p.repository)
client.optimize_repository
If triggering OptimizeRepositoryRequest
does not work, inspect the files manually to confirm the creation date and decide if the *.lock
file can be manually removed.
Any lock files created over 24 hours ago are safe to remove.
Git fsck
errors
Gitaly repositories with invalid objects can lead to replication failures with errors in Gitaly logs such as:
-
exit status 128, stderr: "fatal: git upload-pack: not our ref"
. -
"fatal: bad object 58....e0f... ssh://gitaly/internal.git did not send all necessary objects
.
As long one of the Gitaly nodes still has a healthy copy of the repository, these issues can be fixed by:
- Removing the repository from the Praefect database.
- Using the Praefect
track-repository
subcommand to re-track it.
This will use the copy of the repository from the authoritative Gitaly node to overwrite the copies on all other Gitaly nodes. Be sure a recent backup of the repository has been made before running these commands.
-
Move the bad repository out of place:
run `mv <REPOSITORY_PATH> <REPOSITORY_PATH>.backup`
For example:
mv /var/opt/gitlab/git-data/repositories/@cluster/repositories/de/74/2335 /var/opt/gitlab/git-data/repositories/@cluster/repositories/de/74/2335.backup
-
Run the Praefect commands to trigger replication:
# Validate you have the correct repository. sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml remove-repository -virtual-storage gitaly -relative-path '<relative_path>' -db-only # Run again with '--apply' flag to remove repository from the Praefect tracking database sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml remove-repository -virtual-storage gitaly -relative-path '<relative_path>' -db-only --apply # Re-track the repository, overwriting the secondary nodes sudo /opt/gitlab/embedded/bin/praefect -config /var/opt/gitlab/praefect/config.toml track-repository -virtual-storage gitaly -authoritative-storage '<healthy_gitaly>' -relative-path '<relative_path>' -replica-path '<replica_path>'-replicate-immediately
Replication fails silently
If the Praefect dataloss
shows repositories partially unavailable, and accept-dataloss
command fails to synchronize the repository with no error present on the logs, this could be due to a mismatch in Praefect database in the repository_id
field of the storage_repositories
table. To check for a mismatch:
- Connect to the Praefect database.
-
Run the following query:
select * from storage_repositories where relative_path = '<relative-path>';
Replace
<relative-path>
with the repository path beginning with@hashed
.
Alternate directory does not exists
GitLab uses the Git alternates mechanism for deduplication. alternates
is a text file that points to the objects
directory on
a @pool
repository to fetch objects. If this file points to an invalid path, replication can fail with one of the following the errors:
"error":"no alternates directory exists", "warning","msg":"alternates file does not point to valid git repository"
"error":"unexpected alternates content:
remote: error: unable to normalize alternate object path
To investigate the cause of this error:
-
Check if the project is part of a pool by using the Rails console:
project = Project.find_by_id(<project id>) project.pool_repository
- Check if the pool repository path exists on disk and that it matches the
alternates
file content. - Check if the path in the
alternates
file is reachable from theobjects
directory in the project.
After performing these checks, reach out to GitLab Support with the information collected.